Frequently asked questions
About Free Ground Shipping
We offer free ground shipping because each piece is made to order and may take up to four weeks to be ready for shipment — so paying for expedited shipping doesn’t really make sense in most cases. Signed or hand-painted pieces can take even longer, depending on Michael’s show schedule.
That said, if you’re outside the continental U.S. or still prefer expedited shipping, feel free to contact us directly for shipping costs.
Return and Exchange Policy
All original, hand-signed, and hand-painted pieces are sold as is and are not eligible for returns or exchanges.
Standard prints may be returned or exchanged within 30 days of purchase, provided they are in new, undamaged condition. You will be responsible for all shipping costs.
Returned standard prints are subject to a 15% restocking fee. However, if you are exchanging for an upgrade, the restocking fee will be waived, and the original sale price of the returned piece will be applied toward the upgraded item.
Signed vs Unsigned
Unsigned Original
This is the artwork exactly as it was performed — full impact, full presence, and ready to display and enjoy, but without touchups, authentication markers, or official paperwork. This pricing model was originally created for companies using their event budget to bring Michael in for a performance and still wanting the piece he painted without the fine-art price tag. It’s a powerful way to own an authentic Michael Israel original on canvas at a more accessible level.
Signed & Certified Original
This is the pinnacle collector’s edition. Your artwork is personally signed, refined with final touchups, and marked with Michael’s 23-karat gold authentication symbol — a proprietary marker that allows the piece to be verified from anywhere in the world. It is then fully documented, professionally photographed, and entered into the official Michael Israel Artwork Registry. You receive complete certified provenance, including a Certificate of Authenticity tied to its unique registration ID. This edition delivers museum-level verification, long-term collectible value, and the highest level of prestige.