Frequently asked questions
About Free Ground Shipping
We offer free ground shipping because each piece is made to order and may take up to four weeks to be ready for shipment — so paying for expedited shipping doesn’t really make sense in most cases. Signed or hand-painted pieces can take even longer, depending on Michael’s show schedule.
That said, if you’re outside the continental U.S. or still prefer expedited shipping, feel free to contact us directly for shipping costs.
Return and Exchange Policy
All original, hand-signed, and hand-painted pieces are sold as is and are not eligible for returns or exchanges.
Standard prints may be returned or exchanged within 30 days of purchase, provided they are in new, undamaged condition. You will be responsible for all shipping costs.
Returned standard prints are subject to a 15% restocking fee. However, if you are exchanging for an upgrade, the restocking fee will be waived, and the original sale price of the returned piece will be applied toward the upgraded item.